In our currently ever-growing list of VPN services we decided to test, it is time to focus our undivided attention on another service that has been publicly audited and who claims that they embrace a no-logging policy, VyprVPN
What caught our attention besides those two traits enunciated above you will get to read in this review. As usual, we will do a little background snooping, tell you what’s what, test its services and bring the results to you on a silver platter. Sounds good? Let’s begin.
The chain of events that led to the founding of VyprVPN begun as a response to the infamous Room 641a, the very room in San Francisco where the NSA was conducting surveillance on AT&T’s networks. Papers were filed to the FCC in order to bring this surveillance to their attention but were supposedly ignored.
As a response to the lack of reply from the government, Golden Frog was born, as a solution to protect Internet users, and various tools were developed to preserve the Internet experience as open and as secure as possible, while also providing users with privacy protection.
What is VyprVPN?
VyprVPN gives you the ability to hide your real IP address from prying eyes, while also allowing you to access websites and other online services that might normally be blocked by your local government, or are geo-restricted by the service provider. The service offers P2P and BitTorrent connections.
VyprVPN is based in Switzerland, and as such, it is not subject to the surveillance laws and rulings found in many countries. A definite point in VyprVPN’s favour is that the company keeps no user or activity logs.
VyprVPN offers the OpenVPN protocol on most of their apps. Also available to all VyprVPN users are PPTP (Point-to-Point Tunneling Protocol) and L2TP/IPsec. Premium subscribers can also make use of the company’s Chameleon technology, which scrambles OpenVPN packet metadata to ensure it’s not recognizable via deep packet inspection (DPI).
Chameleon allows VyprVPN users to bypass restrictions put in place by governments, corporations and ISPs. The protocol helps users that live in or travel to restrictive countries such as China, Russia, India, Turkey, Iran and Syria from having their internet usage blocked. It’s also designed to help users avoid VPN-blocking and bandwidth-throttling by ISPs.
Chameleon is available via the Windows, Mac and Android apps, as well as the service’s router app.
The service’s iOS app uses the IPsec protocol, which still supplies excellent protection. VyprVPN says the protocol offers a good balance between security and performance.
VyprVPN also offers an additional layer of protection, via their NAT Firewall. By default, it blocks unrequested inbound traffic when you’re connected to VyprVPN. Their NAT Firewall automatically protects any device connected to the VyprVPN servers.
====> Fast speeds
====> Enhanced security
====> Chameleon protocol to defeat VPN blocking
====> Self-owned and self-operated server network
====> Easy to use application that works on a variety of platforms and devices
====> Kill switch feature to protect your privacy
====> No-Log Policy
====> Torrenting allowed
====> Slow to make initial connection
IP addresses: personal info
You would think things stop here, but they don’t: in 2010, the Federal Supreme Court of Switzerland ruled that IP addresses are to be considered personal information and they may not be used to track online activities without the individuals involved knowing about it beforehand.
Global frameworks were established by Switzerland, as well as safe harbours with the United States, European Union, and other countries as well. This makes sure that privacy protection is guaranteed beyond its borders, as well.
The Terms of Service documentation was not unreasonable, and it was well-organized so that even novices could easily follow and understand the clauses included in it and approve or disprove of them accordingly.
What they keep
====> Your name
====> Your email address
====> Your phone number
====> Your payment information
====> Your physical address
What they don’t keep
====> Your source IP address (the one your ISP assigned to you)
====> The IP address that’s been assigned to you by the service
====> Your connection start and stop time (timestamps)
====> Your traffic
====> The content of your communications
====> Your DNS requests
How VyprVPN Works
Like any good VPN service, VyprVPN cloaks your true IP address while you’re accessing the internet via their service. This is accomplished by routing your traffic through one of the numerous VyprVPN servers. Anyone who might attempt to monitor your connection will see one of VyprVPN’s IP addresses in place of the user’s actual address.
This IP address-cloaking provides you with the ability to connect to websites and services that might not normally be available due to geo-restrictions by either the content provider or a restrictive government.
VyprVPN protects your data by encrypting it as it is sent and received over the internet. This ensures the privacy of your data and real identity, protecting both from the bad guys.
P2P File Sharing (Torrents)
VyprVPN does allow the use of P2P and BitTorrent connections over its network. The service does not monitor the content of internet traffic through their servers or block the use of any ports. Because the service treats all traffic equally, peer-to-peer and torrent traffic is allowed.
That said, VyprVPN users do agree not to transmit or receive copyrighted works through the service without the express permission of the copyright holder. Parent company Golden Frog is a member of the Internet Watch Foundation, so any criminal online content – either unlawfully-obtained copyrighted material or otherwise illegal content – reported by the Foundation will be removed immediately, and the account of the user terminated.
Golden Frog also warns they will terminate subscribers who are repeat infringers of either unlawfully-copyrighted material or otherwise illegal content.
Protocols which VyprVPN Support
VyprVPN can enhance the security and privacy of your connection by providing you with support for multiple protocols. Those include PPTP, L2TP/IPsec, OpenVPN as well as Chameleon.
PPTP is easy to set up, fast and simple to use, being a good alternative in case your device doesn’t have OpenVPN support. The L2TP/IPsec protocol is supported by various desktop, tablet, and phone devices and is also a good security-focused alternative in case OpenVPN is not supported in the first place.
OpenVPN is the highest performance protocol that’s recommended for various operating systems such as Windows, Mac OS X, and Linux. Last, but not least, Chameleon is a proprietary protocol that uses the unmodified OpenVPN 256-bit protocol, scrambles and spoofs metadata, thus preventing VPN blocking, throttling and DPI
A wide Range of Supported Devices
VyprVPN lets you access its services from a rich selection of devices. The list includes Windows devices, Android devices, routers, Mac OS devices, iOS devices, QNAP devices, Blackphone, TVs, and Anonabox. The supported platforms include DD-WRT, OpenWRT, ASUSWRT, Boxee, Synology NAS, and Blackberry.
However, the maximum number of devices you can use on the same VPN connection/subscription plan is limited to either three or five, depending on the subscription plan you decided to use.
Plans and Pricing
Most VPN services offer a free plan with limited services and a paid plan that offers more services. VyprVPN is different in that they have multiple paid plans as opposed to a one-size-fits-all plan.
The Basic Subscription Plan Provides
====>Up to three connection
If you purchase the plan for the entire year, it is $45, or $ 3.5 per month. The same plan will cost you $9.95 per month if you purchase it with a monthly subscription.
The Premium Plan Provides
====>Five simultaneous connections
If you purchase the plan for the entire year, it’s $60, or $5 per month. A monthly subscription will cost you $12.95 a month.
There are pros and cons to having basic and premium subscription plans. On the positive side, you only pay for what you need. VyprVPN offers a fair price for their services. The downside with the basic plan is that you are paying for a VPN, but you are not getting all of the services the company offers.
The one good thing about VyprVPN is that all of their packages come with a three-day free trial. During the trial, you are able to use the service with no bandwidth limitation. It is important to read the fine print. VyprVPN does not give refunds of any kind under any circumstance. So we recommend you taking advantage of the three-day trial and testing out the service as thoroughly as possible. Once you commit to your plan, there’s no going back
Creating a VyprVPN Account
Since this VPN service is a premium one, it goes without saying that you must create an account before you can benefit from the entire array of features this service has to offer. But don’t worry, we will guide you through it.
Step 1 ====> Navigate to the product’s landing page
Step 2 ====> Click either one of the Get Started or Get VyprVPN now buttons
Step 3 ====> Choose between monthly or yearly subscription plans
Step 4 ====> Pick one of the subscription plans
Step 5 ====> Provide your name, email address and password in the designated fields
Step 6 ====> Choose a payment method
Step 7 ====> Input your payment details according to the payment method you chose
Step 8 ====> Check the details of your order
Step 9 ====> Click the Continue to Payment button
Step 10 ====> Confirm your order
Downloading the App to Your Computer
Assuming that you have already created an account, we will teach you how you can retrieve the installer of VyprVPN on your computer. This goes for any other device, as well, but we are going to focus on Windows PCs for now.
Step 1 ====> Navigate to the product’s landing page
Step 2 ====> Log into your account by using the login button
Step 3 ====> Provide your credentials in the designated fields, on the Secure Login page
Step 4 ====> Locate the Download VyprVPN section on the left side of the dashboard
Step 5 ====> Click the VyprVPN for Windows hyperlink/button
Step 6 ====> Wait for the installer to be downloaded or press the hyperlink if it doesn’t start automatically
Installing the App on a Mobile Device
I also installed the VyprVPN iOS app on my iPhone. Installation of the app followed the usual routine of installing an app from the Apple App Store, which consists of downloading and automatically installing the app via the iOS App Store. The download takes a few moments, and then a quick tap of the app’s icon loads and runs the app.
As is usual for an app of this type, the VyprVPN app will ask for permission to install a certificate on your device, which allows iOS to trust the app’s connection to the VPN servers. All that is required of you is to enter your device’s passcode or a quick fingerprint authorization via Touch ID, and the certificate is quickly installed.
Android users will experience a similar installation experience, with a quick download and automatic installation to their device via the Google Play store.
VyprVPN’s Customer Service
Some companies view customer support as an unnecessary expense. Good companies view customer support as an investment in their customers. The only way to get a good feel for a business’s customer support is to interact with them. We imposed a series of questions to get a better feel for how VyprVPN views customer support
We like the fact that you can get in touch with their customer support 24 hours a day, seven days a week, 365 days a year via the live chat feature on their website.
VyprVPN takes customer support seriously. When you are using a VPN, you are not just buying the service. You need someone to provide you with the customer support or tech support you need when you need it
VyprVPN does not offer phone support. However, their live chat option is quick and effective. They address your issues in real-time.
VyprVPN also offers support ticketing from the app. There is a ticket system connected to their live chat. They have a support team that provides assistance in their forum. In every way, VyprVPN shows that they are concerned about their customers’ well-being and see customer support as an intricate part of their overall business model.
Where Are VyprVPN’s Servers Located?
VyprVPN has over 70 server locations across the globe. All of their servers offer IP’s that are geo-located based on the city that is listed. There are two ways that VyprVPN obtains this goal. Either their server is physically housed in the location or they use a virtual server, which gives the appearance of being housed in that location.
VyprVPN usually does not have physical servers in countries that have restrictive Internet policies. Instead, their virtual servers allow them to keep the encryption gateway out of the hands of dangerous governments and provide users in those countries in-country IP access.
At times, they will use virtual servers as a way of testing new locations with the goal of deciding where new physical servers should be deployed based on customer usage. The three goals that VyprVPN has when they select locations for their servers are performance, security, and IP location.
There are a number of factors that VyprVPN takes into consideration when selecting where to have their physical servers or where to place virtual servers. Regardless of where the infrastructure is located, VyprVPN promises to only store customer information physically in Zürich, Switzerland. This is where their company is physically located and incorporated.
The Verdict on VyprVPN
It has speed, a two-tier pricing, a service that provides the ability to work anywhere in the world, stellar customer support, and a kill switch feature. VyprVPN packs a solid experience that will be sure to keep your data safe and secure without having to sacrifice speed and reliability.
Now as much as we’ve made a thorough point, we recognize that we have differences in expectations and priorities. While a majority of you may want the hands-down, most secure VPN, a few could still be looking for a more cost-effective solution. Whatever the case may be, we know that a few of you still remain unimpressed. Luckily, at this point in the match, there’s only a handful of contenders left like NordVPN and Surfshark. So we’d like you to go over our carefully
Above all, we are very pleased with VyprVPN and we highly recommend it.